The entire Goldshell team will be on a Labor holiday from Apr. 29 to May. 3. Orders placed during this time (Apr. 26-May. 4) will temporarily stop being shipped. Please also note that our factories and logistics agencies will be closed as well.
After-Sale team will resume Technical support on May. 2, but others services will resume on May. 5.
If you have any technical or payment issues, we recommend checking our FAQ page for assistance. While we will still respond to emails and support tickets during the holiday, please understand that our response time may be slower than usual.
Normal operations will resume in May. 5.
We appreciate your understanding and support during this time. If you have any questions or concerns, please don’t hesitate to reach out to us: https://goldshellhelp.zendesk.com/hc/en-us/requests/new